How we work

A long-term technology partner.

We work as an embedded team, taking ownership of your commerce platform from strategy and build to ongoing evolution. Our goal is to deliver long-term value, not just launch a website.

From the first strategic conversation to the next stage of growth, we help you make the right technology decisions and turn them into working commerce experiences.

Discuss your project Our work
Leather jackets from the By The Namesake storefront, a platform built and operated by Pulsehub

Our approach

Built around your business.

Every business is different. We take the time to understand your customers, commercial goals and operational realities before deciding what to build.

This ensures the technology we deliver fits your business model, supports your team and is built to evolve over time.

The process

From strategy to ongoing evolution.

Our process is collaborative, transparent and focused on outcomes. We combine strategic thinking, technical expertise and ecommerce experience to deliver the right solution for your business.

  1. 01

    Understand

    Your business, customers and goals

    We start by understanding your business, customers, market and goals. We assess your current technology, identify opportunities and define what success looks like.

  2. 02

    Design & build

    A bespoke solution that fits

    We design and build a commerce platform tailored to your requirements. This includes architecture, integrations and custom functionality to support your business model.

    Bills of Materials screen in the custom admin built for By The Namesake

  3. 03

    Launch

    A stable, scalable platform

    We deliver a robust, high-performance platform, handling testing, data migration and launch. We work closely with your team to ensure a smooth transition.

    By The Namesake mobile storefront on the platform Pulsehub built

  4. 04

    Evolve

    Ongoing development and support

    We stay involved after launch, providing ongoing development, optimisation and strategic support. As your business evolves, we help you unlock new opportunities and capabilities.

    Materials management screen in the By The Namesake admin, which Pulsehub continues to develop

The partnership

An extension of your team.

We work closely with your internal team, providing the technical expertise and ecommerce experience you need. Whether you need end-to-end delivery or support for specific areas, we adapt to your requirements and take ownership of the outcomes.

  • Embedded team

    We work as part of your team, not a distant supplier.

  • Clear communication

    Regular dialogue, shared priorities and considered decisions.

  • Commercial focus

    Technology decisions aligned with your business goals.

  • Long-term partnership

    Ongoing support to help you grow and evolve.

Real-world example

A proven way of working.

From By The Namesake’s bespoke configurator to Curated Crowd’s marketplace migration, our approach is designed to deliver complex commerce solutions that create long-term value.

Explore our work

Questions

Frequently asked questions.

How does Pulsehub work with clients?

Pulsehub works as an embedded team, taking ownership of your commerce platform from strategy and build to ongoing evolution. The aim is long-term value, not just launching a website.

What are the stages of working with Pulsehub?

Four stages: Understand (your business, customers, market and goals), Design & build (a bespoke platform tailored to your requirements), Launch (testing, data migration and a smooth transition) and Evolve (ongoing development, optimisation and strategic support).

Does Pulsehub only deliver whole projects?

No. Pulsehub can provide end-to-end delivery or support for specific areas, and adapts to your requirements while taking ownership of the outcomes.

Does Pulsehub stay involved after launch?

Yes. Pulsehub stays involved after launch, providing ongoing development, optimisation and strategic support as your business evolves.

Is Pulsehub a conventional digital agency?

No. Pulsehub is a specialist commerce technology partner, combining senior ecommerce thinking, product expertise and engineering to help businesses build and evolve complex commerce platforms, mostly on headless MedusaJS.

Can Pulsehub help us replatform to MedusaJS?

Yes. Pulsehub migrated By The Namesake from Shopify to MedusaJS and replatformed Curated Crowd from PHP to MedusaJS, with SEO migration for both. See the case studies or Medusa replatforming.

Let’s talk about your commerce challenges.

Whether you’re looking to replatform, build a complex solution or need a long-term technology partner, we’d love to hear from you.

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