Case studies
SPORTSESSION.COM: Transforming an Elite Coaching Platform into a Scalable Global Marketplace
An exclusive athlete coaching start-up needed a fully automated, high-end marketplace to connect world-class coaches with clients globally. We built a luxury digital platform that enhanced UX, automation, and engagement, driving substantial growth and bookings.
Brief
SPORTSESSION.COM wanted to elevate their elite athlete coaching platform, transforming it into a fully automated, luxury web app marketplace that seamlessly connects world-class athletes with clients on a global scale.
They engaged us to lead a comprehensive platform redesign, deliver strategic digital marketing campaigns, and apply cutting-edge data analysis.
Process
Acting as an in-house partner, we quickly aligned with their business objectives, bringing together a cross-functional team of software developers, product designers, and marketing, sales, and operations experts.
We clearly defined the project scope, delivered state-of-the-art UX designs, and implemented features such as coach signup, scheduling, payment gateways, messaging, and advanced business management tools - together ensuring a seamless user experience, while driving substantial growth.
We also took full ownership of their digital strategy, crafting bespoke campaigns and applying advanced data analytics to ensure optimal performance and an exceptional user experience.
Bringing the Vision to Life
Omnichannel Execution
Seamless integration across tech, marketing, and operations, ensuring a unified customer experience and business efficiency.
UX & automation at scale
Smart scheduling, messaging, and booking tools streamlined operations and user flow.
AI-powered growth
Precision marketing strategies attracted high-intent users and maximised conversions.
Social media reach
Strategic content and campaigns elevated brand visibility and drove engagement.
Rapid expert onboarding
An intuitive process enabled seamless coach integration, fostering a trusted network.
Athlete marketplace redefined
A frictionless platform connecting elite coaches with clients, optimising user engagement.
Key metrics
+200% Increase in Bookings
+6400% Customer Sign-Ups
46K Social Media Views
500 Coach Sign-Ups in First 3 Months



